Frequently asked questions
NHS
How can I access Clinical Evidence content?
Free access to Clinical Evidence has been made available for healthcare professionals by HOWIS in Wales and NHS Scotland e-Library in Scotland. You can browse the content freely if you are accessing it from the HOWIS website in Wales or the e-Library website in Scotland, using an Athens username and password. Users with Athens accounts provided by Scottish or Welsh institutions can log in with their Athens account.
Institutions from outside of Scotland and Wales (including England, where free access through the NHS has recently ceased) may provide online access to staff through an FTE usage model. Email our sales team for details.
Why do I have to register my details to access clinicalevidence.com?
Within Scotland and Wales: Open access has been provided for you by your NHS, with no requirement to register your details. If you are presented with a registration option it may be because you are accessing from an NHS institution. If this is the case, simply log on through your Athens account.
I am experiencing difficulties in accessing the website.
Within England: You may have previously been able to access the full text of Clinical Evidence online free of charge through an agreement with the NHS. The BMJ Group regrets that this agreement has now ceased. In order to continue to have access in 2007, you will need to subscribe click here for more information.
Within Scotland and Wales: Access is unrestricted provided that your Internet Service Provider (ISP) is based in Scotland or Wales. If you are accessing the site from Scotland or Wales but are prompted for a username and password, please check that your ISP server is based in Scotland or Wales, or contact us. Users with Athens accounts provided by Scottish or Welsh institutions can log in with an Athens account.
Will I still receive my complimentary copy of Clinical Evidence Handbook?
From Issue 16 (December 2006) there will no longer be a free distribution of Clinical Evidence Handbook to GPs, nurse practitioners, and Pharmaceutical/Prescribing advisors. If you would like to subscribe to Clinical Evidence Handbook then please click here for more information.
How can I provide my feedback on Clinical Evidence?
We welcome feedback and work closely with user-groups in our continuous development of Clinical Evidence. Contact us via this website.
What should I do with previous editions of Clinical Evidence?
Previous copies should be recycled. Clinical Evidence is regularly revised and updated to include the latest research evidence.
Who should I contact to discuss subscription options, or to re-subscribe?
To subscribe to Clinical Evidence Handbook, PDA or Online see our products page.
Contact our subscriptions department:
+ 44 (0) 20 7383 6270 - support@bmjgroup.com (UK and ROW)
+ 1 800 358 6473 toll free / 205 995 1588 - bmj-clinicalevidence@ebsco.com (Americas)
